• If you change your flight dates and had previously purchased travel insurance, please contact Chartis / TravelGuard and provide them with your booking reference and new travel dates.
• If you change your flight times and/or dates and had booked a chauffeur service, please call 02 599 0000 from within the UAE, or your nearest Etihad office from elsewhere to update pick up and drop off requirements.
• Hotel booking and car rental changes can be made by contacting the Etihad Holidays Contact Centre. From within the UAE, call 800 2324; from outside the UAE, call +971 2 599 0880.
• Note that you cannot make any changes here to your booking date and/or time if you require any form of assistance at the airport, such as for medical reasons or for unaccompanied minors. In these cases, please call 02 599 0000 from within the UAE, or contact your nearest Etihad office from elsewhere.
• If your original booking required you to present your credit card at check-in, you will still need to present the original credit card after the flight exchange.