• Contact us if you wish to modify your booking and it has additional services attached to it. To modify tickets with travel insurance, contact the Travel Guard local offices. For tickets with Etihad Chauffeur service, please contact us or visit your nearest Etihad Airways office.
• Online changes cannot be done for bookings with special services like Unaccompanied Minors, medical cases or onboard and airport assistance (example: wheelchair/bassinet). To modify such bookings, please contact us.
• For guests in the United States, if you booked your travel at least 7 days prior to the scheduled departure date and time, you may cancel your reservation and receive a full refund if you cancel within 24 hours of the booking. To request a refund, please contact us.
• If your original booking required you to present your payment card upon check-in and you wish to modify your flight, you will still need to present your payment card upon check-in.