Etihad Airways

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Please note

Changes/Refunds
Exchanges: Change fees vary based on your selected Fare Choice. If you have selected multiple Fare Choices at the time of booking, the most restricted fare rules will apply.
Refunds: Refund rules vary based on your selected Fare Choice. If you have selected multiple Fare Choices at the time of booking, the most restricted fare rules will apply. To refund a ticket you have previously exchanged, the refund rules of the original ticket will apply.

Read guidelines and fees for changes and cancellations.

Booking with travel Insurance
Please contact us to modify booking with travel insurance (Global Service Fee apply).

Bookings with chauffeur service
If you are currently entitled to a free chauffeur service and make any changes to your ticket that result in a new ticket being issued, you will only receive chauffeur service within UAE. After modifying your flight, please contact us to change your Etihad Chauffeur pick-up time.

Bookings with payment verification
If your original booking required you to present your payment card upon check-in, you will still need to present your payment card upon check-in after modifying your flight.

Bookings for guests in the United States
If you booked your travel at least 7 days prior to the scheduled departure date and time, you may cancel your reservation and receive a full refund if you cancel within 24 hours of the booking. To request a refund, please contact us.

CANCEL    OK

Our Etihad Chauffeur Service has changed, so if you purchased a ticket before 3 July 2017, and need to make changes to your itinerary that result in a ticket being re-issued, you will only receive the chauffeur service within the UAE. After modifying your flight, pleasecontact us to change your Etihad Chauffeur pick-up time.